Digital transformation strategy
Our approach to developing a digital transformation strategy and road map is ‘environmental’ in that the digital strategy exists within the context of the overall business vision and strategy. The digital strategy is both influenced by, and influences the business and customer experience strategy. It touches on the technical, business, compliance and legal functions of the business. As a result, we often act as a translator or facilitator, helping these different domain experts find a common language that addresses their specific perspectives.
Once the digital strategy is agreed, a strategic transformation road map can be laid out. This identifies the key deliverables across:
- Business process